We built this because too many patients are being dismissed.

Finally Seen is built by a small team of health and tech experts who want to solve a big problem and help people. We started this after watching family members and friends spend years being told fatigue, breathlessness, brain fog and palpitations were probably anxiety or just their age. They stopped asking. They left appointments knowing nothing was written down, nothing on the record, nothing anyone had to answer for.

Between us we work in healthcare and in software. The first time we tried it, we spent about twenty minutes pulling NICE NG188 — the long-Covid guideline the GP was already supposed to be following — and drafted a formal letter citing it by section. Request for a multidisciplinary assessment under §5.2.1. A written personalised management plan under §5.2.2. A referral to the Long Covid clinic. A written reply within 14 days.

It went out on a Tuesday. The GP called on Wednesday afternoon — the first GP call in three years. A Long Covid clinic referral and a written management plan followed. None of that was about asking harder. It was about the request being on the record, in writing, citing guidance the GP couldn’t shrug off.

After we shared what had worked, the messages stacked up — people asking if we could write the same letter for their daughter, their partner, their mum. We couldn’t, not at the volume people needed. So we built this instead. You answer a few questions about what’s happening. The tool finds the NHS guidelines that apply to you, every citation gets verified against the published source before you see it, and you get a formal letter in your inbox in about three minutes.

Most patients would never find NG188 on their own. Most don’t know it exists. That’s the gap Finally Seen closes. We do the research. You sign and send.