Hand it over.
Or do it yourself.
Either way, you sign and send.

Have it handled.

Human led, and AI enabled. A person handles your case, our engine does the drafting, and very little is asked of you. Reviewed Mandatory Reconsideration £149, PIP tribunal £199, NHS Continuing Healthcare £395, one off, VAT included.

1. 01

   You answer short questions

   Short taps on your phone, with a box to add anything in your own words if you want one. What has been refused, what you were told, and what daily life is actually like. Nothing technical is asked of you.

2. 02

   A caseworker takes it from there

   Your case is assigned to a caseworker within 24 hours of your order, and you hear from us directly. From that point most of the work is ours.

3. 03

   Our engine drafts it, a person checks every line

   The document engine does the drafting, then your caseworker reads it line by line against what you told us. Anything not traceable to your answers comes out. If it does not meet the standard it is held back rather than sent, and a person tells you why.

4. 04

   You read it, sign it and send it

   The finished pack comes to you. You read every word, and it goes in your own name, which is what gives it weight. We are not your representative and we never write to anyone as you.

Your case will be assigned to a caseworker within 24 hours of your order, and you will hear from us directly. A reviewed pack is not instant, because a person reads it before it reaches you. As with everything we sell, you can ask for a refund within 180 days, for any reason or for no reason at all.

This is document drafting and case handling, not representation, and not legal or benefits advice. Free help exists too: Citizens Advice and your local welfare rights service support people through these challenges at no cost.

Do it yourself, from £39.

No caseworker on this one, and no waiting. You answer the questions, our engine drafts and checks the letter, and the PDF is in your inbox within minutes. About three minutes of your time, start to finish. GP letter and Right to Choose £39, PIP evidence pack £39, Mandatory Reconsideration pack £49, one off, VAT included.

1. 01

   Tell us what's happening

   A short plain-English assessment captures your symptoms, what your GP has said so far, and what you need from this letter, investigations, a referral, a diagnosis on record.

2. 02

   We draft your letter

   Our system drafts a formal British English letter and a verifier pass checks every clinical citation against the relevant national clinical guideline your GP is expected to follow, before you see it. These are the NHS guidelines, typical ones: NG188 (post-COVID), NG206 (ME/CFS), NG193 (chronic pain), NG73 (endometriosis).

3. 03

   Send it to your GP

   PDF in your inbox within minutes, plus a plain-text version. Forward by email or print and post. Once it's on file, it's on the record, we ask for a written response within 28 days (a benchmark, not a statutory deadline). If they ignore it, the Stage 1 ICB complaint in your pack must be acknowledged within 3 working days by law (NHS Complaints Regulations 2009), with Stage 2 PHSO ready after that.