Process

Independent service · Not affiliated with the NHS

You don't read the guidelines.
You don't write the letter.
You sign and send.

About 8 minutes from your symptoms going in to your letter coming out, paper trail, on the record, ready to send.

  1. 01

    Tell us what's happening

    A 5-minute assessment captures your symptoms, what your GP has said so far, and what you need from this letter, investigations, a referral, a diagnosis on record.

  2. 02

    We draft your letter

    Our system drafts a formal British English letter and a verifier pass checks every clinical citation against the relevant national clinical guideline your GP is expected to follow, before you see it. These are the NHS guidelines, typical ones: NG188 (post-COVID), NG206 (ME/CFS), NG193 (chronic pain), NG73 (endometriosis).

  3. 03

    Send it to your GP

    PDF in your inbox within minutes, plus a plain-text version. Forward by email or print and post. Once it's on file, it's on the record, we ask for a written response within 28 days (a benchmark, not a statutory deadline). If they ignore it, the Stage 1 ICB complaint in your pack must be acknowledged within 3 working days by law (NHS Complaints Regulations 2009), with Stage 2 PHSO ready after that.

What you DON'T needA
  • No medical knowledge
  • No clinical guideline reading
  • No legal jargon
  • No spreadsheets, no symptom diaries to format
  • No chasing the surgery on the phone
The promise

No fight.
No forms.
No chasing.

Just a paper trail your GP has to answer.

Ready when you are

Start your letter today.

Private GP visit: £180–£300. Medico-legal letter: £400+. Ours: a 2-minute check, then a PDF in your inbox within minutes.

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NHS-cited letter in 3 minutes · Refund if GP, ICB & PHSO all ignore you

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FS

This is the exact three-step process that has unlocked Long Covid clinic referrals for patients dismissed for years. The tool does the research; you sign and send.

The Finally Seen team

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