For people the system keeps overlooking.

Finally get taken seriously.

Whether your GP won’t listen or the DWP won’t score you fairly, we turn what you’re living with into paperwork that is hard to file away.

Letters cite the actual NHS guidance, by sectionBuilt for people dismissed for years

You read and edit every word before anything is sent.

NHS-citedEvery citation checked against the sourceUK GDPR · Stripe
Product 01 · GP letter

Ask your GP for a review appointment.

A formal, NHS-cited letter your GP is expected to act on, with a 28-day review-appointment request. If they ignore it, the Stage 1 complaint in your pack must be acknowledged in 3 working days by law.

£39 · free redraft, or a refund within 180 days for any reason

Product 02 · PIP Evidence Pack

Score your worst day, not your best.

A personalised pack mapping your day-to-day reality onto the four PIP reliability limbs (safely, to an acceptable standard, repeatedly, in a reasonable time), so an assessor sees the full picture.

£39 one-off · general information, not benefits advice

Product 03 · MR Response Pack

Challenge the decision, point by point.

A Mandatory Reconsideration letter built from your own decision letter: every disputed activity argued in the descriptor language DWP scores against, with your evidence checklist, submission guide, assessor-report request and 7-day diary. Built to your real one-month deadline.

£49 · built to your real one-month deadline, free redrafts

Compare · 03

Why not just ChatGPT it.

We checked. Here's what each route actually gets you.

Swipe to compare
 Going it aloneChatGPT letterPrivate GP £180+Finally Seen · £39
Cites NHS by sectionrarelyyes, often inventedsometimesyes, verified
Formal complaints packnononoyes. Stage 1 + 2 + CQC
Money-back guaranteenononoyes, redraft or full refund
Time to letterweeksminutes, risky1 to 2 weeks~3 minutes
Review appointment request on recordmaybemaybenot enforced28-day request, on file

Citation hallucination rates for general-purpose chatbots in medical contexts are well-documented in the academic literature. Our letters are checked against the published NHS source before you see them, zero invented citations across every letter we've sent.

Process · 04

Three steps.
About 3 minutes.

Read the full process
01~2 minutes

Tell us what's happening

A short plain-English assessment. No medical jargon, no NHS reading, no homework. If you can type your name, you can do this.

02~1 minute · automated

We draft your letter

Formal British English. A verifier pass checks every clinical citation against the published NHS guideline before you see it.

03PDF in your inbox · 28-day review appointment request

Send it to your GP

PDF in your inbox within minutes. Forward by email or print and post. Once it's on file, it's on the record, we ask the surgery to arrange a review appointment or telephone consultation within 28 days (our benchmark, not a statutory deadline). If they ignore it, the Stage 1 ICB complaint in your pack must be acknowledged in 3 working days by law, with Stage 2 PHSO ready after that.

Reviews

From people who were told the same thing.

4.820 verified reviews

20 reviews collected directly from people we wrote letters for. How we verify reviews

Verified
Been asking for the long covid clinic since january and everytime i got "give it more time". Did the questions on my phone in bed, took about 5 mins. Sent the letter thru the surgery website on the thursday. […] I didnt need a better doctor i just needed to say it properly.

Rachel, 44, Nottingham

Long COVID

Verified
My lads been off school 14 months. Every appointment i came out feeling like id been told off. I used this to write it down for him instead of me trying to explain while hes sat there crying.

Dave, 52, Stoke-on-Trent

Long COVID

Verified
I asked about ADHD in 2022 and got told im "too high functioning" and probably just stressed. Did this, it explained Right to Choose properly with the actual wording

Priya, 38, Reading

ADHD

Verified
Went in about the rage, the not sleeping and the brain fog and came out with antidepressants for the third time. This letter set out every symptom and how long id had them and asked directly why HRT hadnt been considered.

Joanne, 46, Glasgow

Perimenopause / HRT

Verified
Ive been in the "nothing more we can do" pile since 2019. The letter asked for a pain management referral and quoted the guideline for chronic pain, and it also asked for a written reason if they said no. Thats the clever bit i think.

Tracey, 41, Hull

Fibromyalgia

Verified
Everyone kept saying anxiety because my heart rate goes to 160 when i stand up. Its not anxiety, i can literally show you on my watch. The letter didnt claim a diagnosis it just asked for cardiology and a proper stand test and said why.

Megan, 22, Cardiff

POTS / Dysautonomia

Verified
Three appointments, three different doctors, no notes read. What this does is put it ALL on one page in order so they cant just deal with todays 10 minutes.

Lorraine, 39, Dundee

Unexplained fatigue

Verified
My referral got bounced back by a specialist whod never met me and i was told im being "managed in primary care". Didnt even know what that meant. This picked up on it straight away and the letter asked 3 things, refer me anyway, send me the written advice you recieved, and put your decision in writing.

Ian, 61, Leicester

Advice & Guidance rejection

Verified
Mums generation dont complain do they. She would go in, say shes fine, come out with nothing and then cry in the car. I sat with her and did this and she signed it. […] If your parent isnt being heard just do this for them.

Sam, 29, Belfast

Post viral fatigue

Verified
im mostly bedbound so i can only do things in tiny bits. did half of it, closed my eyes for an hour, finished it. The letter had the bit about NG206 and that graded exercise isnt recommended anymore, which is exactly what id been pushed into twice and got worse from.

Bethan, 33, Swansea

ME/CFS

Verified
Reception told me twice the practice "doesnt do right to choose". They do, they just didnt know. The letter had the actual NHS choice framework in it so there was nothing to argue with.

Mark, 49, Chelmsford

ADHD

Verified
Very clear and it doesnt sound rude which i was worried about. […] My only critisism is i wish there was a phone number to ask a question, but it did what it said and thats the main thing.

Hilary, 55, Norwich

Menopause

Verified
Honestly wasnt sure it would do anything, its just a letter isnt it. But it lists everything in order with dates and it doesnt sound emotional even though i am.

Callum, 24, Sunderland

ME/CFS

Verified
This is a hard one to get taken seriously because theres no nice guideline for it and the letter is honest about that, which i respected actually. It went down the route of my documented reactions and the right to be referred. […] Dont give up after the first no is my advice.

Rosa, 36, Brighton

MCAS

Verified
My referral had apparently been "sent" in november. It hadnt. Nobody could tell me anything for 5 months. The letter asked for the date it was sent and the reference […]. Frustrating that you need this but im glad it exists.

Bilal, 35, Luton

Chronic back pain

Verified
was so nervous about being the young girl who makes a fuss. my mum found this. it wrote it out with dates of every appointment id had and what happened at each one and it made it look as bad as it actually is.

Aisha, 19, Birmingham

Endometriosis

Verified
i actually wanted the refusal, sounds mad. i needed it in writing so i could take it further.

Denise, 50, Croydon

Long COVID

100% money-back guarantee

If it isn't right, we redraft it.
180 days. For any reason or for no reason at all. Email us and we refund you.

You do not have to prove anything.

Library · 07

Conditions we write for.

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