Finally Seen
Get my GP letter

For people told it’s “just stress.”

Finally get taken seriously by your GP.

If you have been told it’s just stress, anxiety, or your age for years, this is the formal, NHS-cited letter that gets you a referral, a test, or a real answer in writing. Ready in about 3 minutes, even if your GP used ‘Advice & Guidance’ instead of referring you.

Polite, professional, and on your side. Not a complaint, not a fight, just your rights on the record.

Get my GP letter

£39 · no payment until you’ve seen your letter

No card neededFull refund if GP, ICB & PHSO all ignore you
“Just used your pro forma to write a letter to the GP on behalf of my son who has been seriously ill with Long Covid for 17 months. Thank you so much for this help.”
Lesley W. · Patient community
SampleIllustrative
From the patientToday

Dear Dr [name],

RE: Formal request under NHS Patient Choice Guidance

In line with NHS Patient Choice Guidance (NHS England, 2023), I am requesting an NHS e-Referral Service referral to a relevant specialist service, alongside the diagnostic tests indicated by my symptoms.

Please provide a written response within 28 days confirming the referral or recording, in my notes, the clinical reason for refusal.

Yours sincerely,

[Your name]

Illustrative sample · not a real patient letterSee how yours would look

AI drafts a formal, NHS-cited letter your GP is expected to act on — and asks for a written reply within 28 days.

Cites NHS Patient Choice Guidance (NHS England, 2023) & NICE. Stage 1 complaint in your pack must be acknowledged in 3 working days, by law (NHS Complaints Regulations 2009).

  • AI-drafted
  • NHS-cited
  • Verified, not generated
  • 3 minutes
NHS-citedEvery citation checked against the source★★★★★ on TrustpilotUK GDPR · Stripe
What you get01

A letter your GP has to reply to in writing.

8 PDFs · NHS-cited · ~3 minutes from finish to inbox

Personalised. Cites the NHS guidelines your GP is expected to follow, by section number. Formal British English. Every citation verified against the published source before you see it, no invented references, ever.

  • PDF on letter-quality stationery
  • Plain-text email version
  • Full formal complaints pack
See what's included
A woman holding a glass of water in a sunlit kitchen, looking calmly off-camera
Real stories03
Finally Seen24 May 2026

Dr S. Patel

The Grove Medical Practice

Manchester

RE: Formal request for assessment under NICE NG188, post-COVID-19 syndrome

I am writing formally to request appropriate assessment, management and onward referral for ongoing symptoms consistent with post-COVID-19 syndrome (Long COVID), in line with NICE NG188.

I request a holistic, person-centred assessment in line with NG188 §5.2.1, a written, personalised management plan (§5.2.2), and referral to a multidisciplinary post-COVID service (§6.1).

I would be grateful for a written response within 14 days, added to my medical record.

Yours sincerely,

Margaret R.

See the full sample
Library02
ADHD (adult assessment)Autism (adult assessment)Long COVIDME/CFS
Browse all 7 NHS-cited conditions

1,827

letters sent

19

NHS guidelines cited

0

invented citations · every one verified

You are not imagining it. You have felt your whole life change, gone back again and again, and still been sent home unheard. That ends with something they cannot ignore: a letter on the record.

FS
Why this exists

Too many patients spend years being told their symptoms are probably anxiety.

Finally Seen is built by a small team of health and tech experts who want to solve a big problem and help people. We do the research — pulling the NICE guideline your GP is already meant to be following, citing it by clause, and turning it into a formal letter that has to be answered on the record.

The Finally Seen team

Read the full story
Mechanism · 01

What the letter forces them to do.

A normal complaint is a feeling. This letter cites the specific NHS document, clause and statutory clock the GP, ICB or trust is already bound by, so the response isn’t goodwill, it’s obligation.

Read the guides we cite
Right to Choose

Forces the ICB to fund an alternative provider.

Cites the NHS Standard Contract 2026/27 (SC6.2. Choice) and the Patient Choice Enforcement Annex 2023. Once invoked in writing, the ICB must process the referral to a qualified provider or give a lawful reason in writing.

NHS Standard Contract · SC6.2

ICB response: statutory

PALS / Stage 1 Complaint

Starts the 40-working-day NHS response clock.

Framed under the Local Authority Social Services and NHS Complaints (England) Regulations 2009, reg. 14. The provider must acknowledge in 3 working days and respond substantively within 40, or escalate to the Parliamentary & Health Service Ombudsman.

NHS Complaints Regs 2009 · reg. 14

Response window: 40 working days

Menopause / HRT

Cites NICE NG23 by section, not by vibe.

Names NICE Guideline NG23 §1.4 (diagnosis on symptoms alone in over-45s) and §1.5 (HRT as first-line). A GP refusing without recording a NG23-compliant reason creates a documented departure from national guidance, that’s the leverage.

NICE NG23 · §1.4–1.5

On file from day one

Get my GP letter

3-minute intake form · Refund if GP, ICB & PHSO all ignore you

From the patient community

People are already writing their own.

The original post showing how a formal, guideline-cited letter changed everything for one family hit a nerve. These are messages that came back from people in the same fight, lightly edited for length. First names only.

See verified outcomes from paying users
  • “Just used your pro forma to write a letter to the GP on behalf of my son who has been seriously ill with Long Covid for 17 months. Thank you so much for this help.”
    Lesley W. · Patient community
  • “Thanks for sharing. It is very helpful.”
    Shirley D. · Patient community
  • “Bravo for your support of your mother. A lot of mental and emotional energy and focus required for someone who doesn't feel well.”
    Debra G. · Patient community

Quotes are paraphrased for length and clarity from messages in the wider patient community. Surnames have been removed. These are community reactions to the approach, not paying-customer reviews, for verified outcomes from Finally Seen users, see the Wall of outcomes.

Fit check · 02

Is this actually for you?

Yes, if this sounds like you

  • You've been dismissed more than once for the same symptoms.
  • You've already tried explaining and been told to wait and see.
  • You want a written record on file before things escalate.
  • Your condition appears in NHS guidance, we'll tell you in the 2-minute check.

Not for you, and that's OK

  • You're in acute crisis, please call 111 or 999 first.
  • You want us to diagnose you. We don't, we cite the guidance your GP should already be checking.
  • You want to sue your GP. We help you be heard, not litigate.
  • You haven't spoken to your GP yet, start there before sending a formal letter.
Value stack

What you actually get.

A formal NHS-cited letter, a full complaints pack, and an NHS-rights guide, built around your specific situation, not a template.

Get my GP letter

Anchor: a private GP visit is £180. A medico-legal letter is £400+. This is £39, one-time, with a triple-stage refund.

Value stack
  • Formal, personalised, NHS-cited letter£180
  • Every citation independently verified£60
  • Full formal complaints pack (Stage 1 + 2 + CQC)£120
  • Know Your NHS Rights guide£20
  • 100% money-back guarantee if GP, ICB & PHSO all ignore youRisk-free
If bought separately£349
You pay (one-time)£39

One payment. No subscription, no add-ons, nothing else to pay. Everything above is included.

Or pay in 3 withKlarna, £13.00/mo, 0% interest

Available at checkout · UK only · Soft credit check, no fees if paid on time

Stack values are indicative comparisons to the equivalent private or professional service. See methodology.

Compare · 03

Why not just ChatGPT it.

We checked. Here's what each route actually gets you.

Swipe to compare
 Going it aloneChatGPT letterPrivate GP £180+Finally Seen · £39
Cites NHS by sectionrarelyyes, often inventedsometimesyes, verified
Formal complaints packnononoyes. Stage 1 + 2 + CQC
Money-back guarantee, , noyes, triple-stage
Time to letterweeksminutes, risky1–2 weeks~3 minutes
GP reply on the recordmaybemaybenot enforced28-day request, on file

Citation hallucination rates for general-purpose chatbots in medical contexts are well-documented in the academic literature. Our letters are checked against the published NHS source before you see them, zero invented citations across every letter we've sent.

Process · 04

Three steps.
About 8 minutes.

Read the full process
01~5 minutes

Tell us what's happening

A 5-minute plain-English assessment. No medical jargon, no NHS reading, no homework. If you can type your name, you can do this.

02~3 minutes · automated

We draft your letter

Formal British English. A verifier pass checks every clinical citation against the published NHS guideline before you see it.

03PDF in your inbox · 28-day reply request

Send it to your GP

PDF in your inbox within minutes. Forward by email or print and post. Once it's on file, it's on the record, we ask for a written reply within 28 days (our benchmark, not a statutory deadline). If they ignore it, the Stage 1 ICB complaint in your pack must be acknowledged in 3 working days by law, with Stage 2 PHSO ready after that.

What changed · 05

Told you’re being “managed in primary care”? Here’s what changed.

In April 2026, the NHS made ‘Advice & Guidance’ a standard part of how GP referrals work. It means your GP now often asks a specialist for advice — before, or instead of, referring you. For a lot of people, that means hearing ‘we’re managing this in primary care’ and never seeing a specialist at all.

Here’s what isn’t always explained: your GP’s right to refer you hasn’t changed. You can still ask to be referred — and you’re entitled to ask for the decision, and the specialist’s advice, in writing.

Finally Seen drafts the letter that puts your case — and your rights — on the record: a clear request for referral, a copy of the Advice & Guidance outcome, or a written decision you can escalate. You send it. It’s documented either way.

Draft my letter

Independent · not affiliated with the NHS. General information, not medical or legal advice.

Why this exists

It started with one mum.

She was 61, not tech savvy, and had been dismissed about her Long COVID for three years. Told it was probably anxiety, or just her age.

A formal letter citing the exact NHS guidance her GP was meant to follow went over by email on a Tuesday. Her GP called on Wednesday afternoon, the first call in three years. She got a referral to a Long COVID clinic and a written management plan.

That one letter is why Finally Seen exists.

Social proof

From people who were told the same thing.

  • “Just used your pro forma to write a letter to the GP for my son, seriously ill with Long COVID for 17 months. Thank you so much.”
    Lesley W.
  • “After my GP cancelled my appointment I wrote a stiff note. He called me that afternoon, referred me straight to the Long COVID clinic and sent for tests. At last, after 6 months.”
    Grace M.
  • “I did the same in Canada. I now have an appointment with one of the top Long COVID specialists in the country.”
    Elizabeth M.
  • “I'm a nurse and I wasn't aware of the NICE guidance until now. So helpful.”
    Mary P.
  • “This is one of the only uses of AI I can ethically cosign.”
    community member
  • “It reads like it was written by a lawyer. But hey, it worked.”
    Monica M.
  • “OMG, thank you. I am your mum.”
    Maureen R.
  • “Absolutely brilliant piece of work. Thank you.”
    Kim M.
  • “You are a hero.”
    community member

Comments shared by members of patient communities, anonymised and lightly edited for privacy.

Honest answers · 06

The questions everyone asks.

Five things people email us before they buy. Answered straight.

  • Won't this annoy my GP?

    No. The letter is formal, polite, and cites guidance your GP is already expected to follow. GPs respond better to specifics than to frustration, and a written request on file is far easier for them to action than another verbal complaint.

  • Isn't this just ChatGPT?

    No. General-purpose chatbots invent medical citations a meaningful share of the time. Every NHS citation in your letter is checked against the published guideline before you see it. Zero invented citations across every letter we've sent.

  • Is this legal? Am I allowed to do this?

    Yes. Writing to your GP citing NHS guidance is a patient right, and the NHS Constitution explicitly invites you to be involved in decisions about your care. You're not threatening anyone, you're asking for the guidance to be applied to you.

  • What if my GP just ignores it?

    Your pack includes a pre-written Stage 1 letter to your ICB and a Stage 2 letter to the PHSO. You send Stage 1 if you don't get a written reply in 28 days (our benchmark). Stage 1 is a formal complaint under the NHS Complaints Regulations 2009, the ICB must acknowledge it within 3 working days by law. If GP, ICB and PHSO all ignore you, we refund every penny, no deadline.

  • What if I don't know exactly what's wrong with me?

    That's the point. You describe symptoms in plain English; we map them to the NHS guideline your GP should be checking against. The 2-minute assessment tells you whether your situation fits before you pay anything.

100% money-back guarantee

GP, ICB, PHSO,
if all three ignore you, we refund every penny.

No GP reply in 28 days (our benchmark), then no acknowledgement from your ICB (Stage 1) or the PHSO (Stage 2) after you send the escalation letters in your pack? Email hi@finallyseen.org.uk with proof. Full refund. No deadline.

Library · 07

Conditions we write for.

See all 13 conditions we write for
ADHD (adult assessment)NG87Autism (adult assessment)CG142Long COVIDNG188ME/CFSNG206FibromyalgiaNG193POTS / dysautonomiaNG188EDS / HSDNHS Clinical Knowledge SummaryMCASValent 2012/2019EndometriosisNG73Perimenopause / HRTNG23Adrenal insufficiencyNG243MigraineCG150Cluster headacheCG150
Know your rights

Free UK patient-rights guides.

Plain-English guides on your NHS rights, your GP's duty of care, and how to get every word of your record. Written for patients, not lawyers.

All guides →
Get my GP letter