For welfare rights teams · MP caseworkers · Disability advocates
The drafting layer for advocates.
Turn a client's story into a decision-quality Mandatory Reconsideration, NHS-cited GP letter, or Right to Choose referral in about three minutes. Every letter grounded in DWP figures, NICE guidance and the four reliability criteria. Per letter, no subscription, invoiced billing available.
Independent · Not NHS · Not DWP · UK data residency
"It takes 40 minutes to draft one MR."
Finally Seen produces the same letter, decision-quality, in about 3 minutes.
"Three advisers, three template versions."
Every letter uses the same regulation-anchored MR skeleton and cites named sources.
"We can't cite the DWP win-rate for their condition."
Every letter is grounded in the DWP figures for the client's condition and seat.
What advocates use us for
Per-letter pricing, shown upfront so procurement is straightforward. Public-sector buyers can be invoiced against a PO.
GP letter
£39Get a 28-day review appointment with the client's registered GP, citing named NICE / NHS guidance.
See how it works →
Right to Choose referral
£39Request a specific NHS-contracted provider under the client's legal right in England.
See how it works →
PIP Evidence Pack
£495-document functional evidence pack across all 12 PIP activities, mapped to the four reliability criteria.
See how it works →
PIP Mandatory Reconsideration letter
£49Decision-quality MR letter citing DWP regulations, condition win-rates and seat-level statistics.
See how it works →
Evidence intelligence, built in
Cite the DWP win-rate for their condition and their seat, on every letter.
Finally Seen publishes DWP award-rate data for all 632 Westminster constituencies and every DWP condition category, sourced from Stat-Xplore under the Open Government Licence. Every MR letter is grounded in the local and per-condition figures without your adviser needing to open Stat-Xplore.
Free resource
The Adviser's PIP MR Toolkit 2026
A ~20-page printable working reference: DWP win-rates by condition and constituency, the four decision-quality moves an MR must make, an MR skeleton to paste and adapt, a client intake form, and MR → tribunal timelines. Sourced from DWP Stat-Xplore under the Open Government Licence v3.0.
How teams use it today
Council welfare rights unit
Six-adviser unit uses Finally Seen alongside AdvicePro. Drafting time on a PIP MR down from ~40 min to ~5 min. Letter output looks identical across advisers because the regulation citations and reliability-criteria framing are standardised.
MP caseworker office
Two-caseworker MP office handles 4–8 constituent PIP appeals per month. Uses the constituency win-rate that Finally Seen bakes into every letter so the MR names the local pattern without a Stat-Xplore lookup.
Independent disability advocacy org
Charity with a rotating pool of volunteer advocates uses Finally Seen so new volunteers produce letters at the same standard as long-serving ones. Removes the training bottleneck around descriptor language.
Anonymised composite examples reflecting typical adviser use. We can put you in touch with a live reference on request.
Compliance and governance
- Not advice. Finally Seen produces administrative documents. It is not benefits, legal, or medical advice.
- Independent. Not affiliated with the NHS, DWP, HMCTS or any local authority.
- Named-source citations. Every clinical claim cites NICE / NHS / GMC guidance. Every DWP figure cites Stat-Xplore with the release date.
- UK data residency. Client PII and generated letter bodies are field-level encrypted at rest with pgcrypto.
- DPA on request. Data Processing Agreement available for organisational buyers. ICO-registered.
- Deletion. Client PII is deleted 90 days after the letter is delivered.
Pricing for teams
Ad-hoc
£39 – £49
Per letter. Card at the point of use. No account required.
Seat credits (in beta)
On request
Pre-paid packs of 10 / 25 / 50 letters at a team rate. For teams producing 25+ letters a month. Email us.
Public-sector invoicing
PO / invoice
Councils, ICBs, and MP offices can be invoiced against a PO. Standard supplier onboarding accepted.
Frequently asked
+What is Finally Seen and how does it help welfare rights advisers?
Finally Seen is a UK-based drafting layer that turns a client's story into a decision-quality letter — a Mandatory Reconsideration for PIP, an NHS-cited GP letter, or a Right to Choose referral request — in about three minutes. Advisers use it alongside their case management system (AdvicePro, AIMS, InCase, Ferret) to shorten the drafting step from ~40 minutes to a few minutes, without changing where the case is recorded.
+How do I cite DWP approval rates by constituency in a PIP Mandatory Reconsideration?
Every UK Westminster constituency has a 3-year PIP new-claim award rate published from DWP Stat-Xplore data. Finally Seen publishes the full 632-seat table at finallyseen.org.uk/pip-statistics/postcode-lottery and per-condition award rates at /pip-statistics/believability-gap. Cite the local seat rate against the national figure (44.3%) in the MR — it establishes that a low first-decision rate is a systemic pattern the decision maker is expected to be sighted on.
+Is Finally Seen affiliated with the NHS, DWP or HMCTS?
No. Finally Seen is an independent UK administrative document service. It is not affiliated with, endorsed by or part of the NHS, DWP, HMCTS or any local authority. Every clinical claim in a generated letter cites the named NICE, NHS or GMC source it relies on; every DWP figure cites Stat-Xplore. Nothing generated is medical, legal or benefits advice.
+What is the difference between Finally Seen and case management systems like AdvicePro, AIMS, InCase or Ferret?
Case management systems record the case (contacts, tasks, casenotes, benefit calculations). Finally Seen drafts the document. It sits alongside a case management system, not in place of it. Advisers copy the finished letter into their CMS record. Ferret's benefits calculator is the industry reference for entitlement modelling; Finally Seen does not attempt to replace it.
+How much does Finally Seen cost for a welfare rights team?
Per-letter pricing: £39 for a GP letter or Right to Choose referral, £49 for a PIP Mandatory Reconsideration or PIP Evidence Pack. There is no subscription. Public-sector buyers can be invoiced against a PO — email hi@finallyseen.org.uk with your PO / supplier onboarding requirements. Pre-paid seat credits for teams doing 25+ letters a month are on request.
+Can MP caseworkers use Finally Seen for constituent PIP appeals?
Yes. MP casework teams use Finally Seen to draft PIP Mandatory Reconsideration letters, GP letters requesting a review appointment (28-day target), and Right to Choose referral letters for constituents. The generated letter cites the DWP win-rate for the constituent's seat, which strengthens the MR without requiring the caseworker to look up Stat-Xplore data.
+Does Finally Seen store client data?
PII (name, GP surgery, postcode) and generated letter bodies are field-level encrypted at rest using pgcrypto. Data is held in the UK, is available on request under DPA, and is deleted 90 days after the letter is delivered. Finally Seen is registered with the ICO. A Data Processing Agreement is available on request for organisational buyers.
+What outcome does a Finally Seen GP letter target?
A 28-day review appointment with the client's registered GP, citing named NICE and NHS guidance the GP is expected to follow. This is a review appointment, not a written reply — the ask is a face-to-face conversation on the record within 28 days. The letter is drafted in the client's voice and signed by the client.
Ship a decision-quality letter today.
Start with a single client case. If it saves your adviser 30 minutes and the letter looks better than what your team ships today, we can talk seat pricing.